Our Guarantee

Hoover’s Hatchery guarantees live delivery of quality baby chicks of the breed you ordered and for 48-hours after you receive the birds. We guarantee all sexed birds to be 90% accurate as to sex. In producing our baby chicks we have followed established flock control standards, sanitary and disease control standards. We are dealing with live baby chicks and occasionally, despite our mutual efforts, something goes astray.
 
Our responsibility is to provide healthy, vigorous chicks delivered to you the best way possible.
 
Your responsibility is to start and care for the chicks according to specified standards.
 
If we do our job and through carelessness or neglect you do not do yours, we are not responsible.
 
If we fail to do our job we will refund your money, give you a credit or replace your loss if reported to us within 48 hours after arrival.
 
At no time will our guarantee exceed the original purchase price.